Welcome to Our Privacy Commitment

We understand how important privacy is, especially when it comes to sharing personal and sensitive thoughts with a digital platform.

As developers and daily users of Mumble, we place the highest value on your privacy and data security.

This Privacy Policy explains how Primathon Technology Ventures Pvt. Ltd. (“Mumble,” “we,” “us,” or “our”) manages, collects, protects,

and uses the data you provide. Should you have any questions or concerns, please feel free to reach out to us for further clarification.

Our Privacy Promise

At Mumble, safeguarding your personal information is a core principle. We respect the trust you place in us,

and we are fully committed to ensuring that your data is kept safe, secure, and confidential, while still providing you with

innovative features and a smooth user experience.

We believe in transparency and are committed to being open about how we collect, use, and protect your data.

This empowers you to make informed decisions regarding your personal information and how it is handled within Mumble.

Why We Store Your Data

After evaluating various options, we concluded that securely storing data on cloud servers is essential to deliver a user experience

that is seamless, safe, and reliable. Here's why we store data:

• Multi-Device Accessibility: Storing your data on our servers allows you to access your journal entries across different devices,

  ensuring a seamless experience whether you're using a smartphone, tablet, or laptop.

• Data Security: While user-based encryption provides strong protection, it can result in data loss if the encryption key is forgotten.

  By managing the storage of your data, we ensure that even in such cases, your entries are safely retained.

• Reliability: We use robust cloud services, such as AWS RDS, to maintain backups and provide consistent data security.

We greatly value your trust and continually work to provide unique, reliable experiences through Mumble.

1. Information We Collect

We collect different types of information to improve and provide our services, which include:

• Information You Provide: This includes personally identifiable information, such as your email address and gender, that you provide when

  creating an account or interacting with our services. Gender information is specifically used to personalize your experience by generating a customized avatar.

• Automatically Collected Information: We gather technical information related to your device, such as IP address, browser type,

  and usage data, to better understand how our services are being used.

2. How We Use Your Data

The information we collect serves several purposes:

• Service Provision: We use your information to give you access to Mumble, personalize your experience (such as creating a user avatar based on the gender provided), and manage your account.

• Service Maintenance: Device and interaction data help us ensure our services work efficiently and troubleshoot any issues you

  might encounter.

• Service Improvement: Aggregated, anonymized data helps us understand how users interact with Mumble,

  allowing us to identify areas for enhancement and create new features.

• Security: We use certain data to enhance security, prevent fraud, and ensure compliance with our terms and conditions.

3. Use of Third-Party Services

To optimize our services, we rely on trusted third-party providers:

• Google Firebase: Used for app analytics and crash reporting. Data is encrypted in transit and at rest.

• OpenAI: We utilize OpenAI for advanced processing, ensuring sensitive data, such as journal entries, are anonymized before use.

  We operate under a Zero Data Retention (ZDR) agreement with OpenAI, ensuring that data is deleted immediately after processing.

Each third-party service has its own privacy policies regarding how they handle your information.

4. Non-Disclosure of Journal Data

At Mumble, we commit to never sharing or selling your sensitive journal data with third parties unless legally required.

Your privacy is a top priority, and we are steadfast in protecting your data.

5. Data Security

We take security seriously and have implemented the following measures to safeguard your information:

• Encryption: All data exchanged between you and our services is encrypted using strong protocols, such as Secure Socket Layer (SSL).

• Access Controls: Access to user data is limited to authorized personnel for specific purposes, and

  protected by two-factor authentication (2FA) and audit logs.

• Training: Our staff receives ongoing training on data protection and security practices to ensure your information is handled with care.

6. Policy Updates

We may update this Privacy Policy periodically. In the event of significant changes, we will notify you via email or by posting

an updated version on our website.

7. Contact Us

For any questions or concerns regarding this Privacy Policy, feel free to reach us at patidar.sagar6955@gmail.com or sagar@primathon.in.